At Navella Perfums (operated by Naavya Inovations), we respect your personal privacy. This policy outlines how information is collected, safeguarded, and utilized across our web store.
When you purchase directly through navellaperfums.com, we collect necessary fulfillment details:
Customer contact details: Full Name, Email Address, and Phone Number.
Destination delivery details: Complete Postal Address, City, State, and Pincode.
Order history and optional delivery instructions: Information about your past purchases and any special delivery requests.
All direct website payments are processed via Razorpay over encrypted TLS connections. Navella Perfums never stores, processes, or views your credit/debit card numbers, UPI PINs, or net banking credentials.
Customer contact and address details are shared strictly with our operational logistics providers (such as iThink Logistics and associated regional courier partners) solely to execute door-to-door transit and provide real-time SMS/AWB tracking updates.
Where buyers opt to checkout via external Amazon Store links, the transaction falls under Amazon India's Privacy Notice and terms.
For inquiries regarding your personal data or order privacy, please contact: naavyainovations@gmail.com.